FAQs – No. 2 Willow Lane
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FAQs

Q: How long will it take for me to receive my order?

A: All RTS orders will ship within 2-4 business days. We ship packages within the United States via USPS First-Class Mail. All international packages ship via USPS First-Class International Mail. If the item is labeled pre-order, your whole order will ship within 2-3 weeks or sooner.

Q: Are you accepting RUSH ORDERS?

A: Please use the "contact" form to send us a message. Please let us know the time frame of when you need our goodies.  It depends on how busy our week is, but we will do everything possible to get our little lovelies to you when you need them.

Q: Do you take custom orders?

A: We love suggestions! With time permitting, we will try to implement them into our collections. We cannot guarantee if or when any suggestions will be used.

Q: Can you make an item in a different size?

A: We are a newborn prop shop, but we are starting to expand our collections to include larger sizes, such as "sitter" size which fits most 6-9 month olds. If you do not see the size you want in our shop, you are welcome to contact us.